Delete Your Account

The fastest way to delete your profile is inside the Ente Matrimony app:

• Open the app and go to the Profile tab.
• Tap Family Access.
• Scroll to the delete section and tap Delete profile.
• Confirm with the one-time password (OTP) sent to your registered phone number.

Your profile is hidden from all other members immediately, and a 30-day restore window begins. If you do not restore it within 30 days, your account and personal data are permanently deleted or anonymised.

If you no longer have access to the app, or you prefer to make the request in writing, email us at admin@entematrimony.com from any email address and include:

• The phone number registered to your account.
• Your profile's EM ID (shown on your profile), if you know it.
• A statement that you want your account and data deleted.

We may need to verify that the request comes from the account holder — for example by confirming an OTP sent to the registered phone number — before we act on it.

When deletion completes, we delete or anonymise the personal data linked to your account, including:

• Your profile and all profile details (name, date of birth, community, education, career, family and lifestyle information).
• Your photos, selfie verification images, and horoscope documents.
• Your matches, interests, chat messages, and visit history.
• Your phone number, email address, and notification tokens.

Active subscriptions are managed by Google Play or the App Store — deleting your account does not automatically cancel a subscription, so please also cancel it in your store account to avoid further charges.

• 30-day restore window: after you delete in the app, your profile stays hidden but recoverable for 30 days in case you change your mind. You can restore it from the same screen by verifying an OTP.
• Permanent deletion: once the window ends (or once an emailed request is verified and processed), your personal data is deleted or anonymised within 30 days.
• Limited retention: we may keep certain records where the law requires it — for example payment and tax records, or information needed for security, fraud prevention, or dispute resolution — as described in our Privacy Policy. These records are kept only as long as legally necessary.